Privacy Policy

New Skills Online LLC – Privacy Policy

Last Updated: [Insert Date]
Effective Date: [Insert Date]

New Skills Online LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights when using our websites, online courses, AI-powered tools, software, and services.

By accessing or using any New Skills Online website, app, or platform (“Services”), you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide training, products, and services to nonprofit startups, businesses, and learners. The type of information we collect includes:

1.1 Personal Information You Provide

• Name

• Email address

• Phone number

• Mailing address

• Usernames/logins

• Payment or billing information (processed through secure third-party providers)

• Organization or nonprofit details

• Course enrollment information

• Information submitted during assignments or evaluations

• Customer support messages

1.2 Automatically Collected Information

When you use our website or tools, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referring pages

• Usage activity within SaaS tools and dashboards

1.3 Information Submitted into AI Tools

For AI-powered generators and apps, users may input:

• Grant or program descriptions

• Budget details

• Organizational narratives

• Creative or instructional content

• Personal or anonymized data

We treat all uploaded or entered content as confidential.

1.4 Payment Information

New Skills Online does not store credit card numbers.
Payments are processed securely through:

• Stripe

• PayPal

• Other PCI-compliant processors

2. How We Use Your Information

We use your data to:

• Provide online courses, SaaS tools, and training

• Personalize your learning experience

• Deliver AI-generated results based on your inputs

• Improve our websites and products

• Respond to customer support requests

• Send updates, receipts, account notices, or product information

• Manage subscriptions and memberships

• Improve user experience and product functionality

• Comply with legal obligations

We do not sell your personal information—ever.

3. How We Share Information

We may share information only with:

3.1 Service Providers

Trusted partners who help us operate our Services:

• Payment processors

• Hosting providers

• Email service platforms

• Learning management systems

• AI service providers

• Customer support tools

These providers are required to protect your information.

3.2 Legal Obligations

We may disclose information if required to:

• Comply with laws or a legal process

• Protect the rights and safety of users

• Prevent fraud or misuse of services

3.3 No Sale of Data

We do not sell or rent your information to advertisers, data brokers, or third parties.

4. Cookies and Tracking Technologies

We use cookies, pixels, and tracking tools to:

• Improve website experience

• Keep users logged in

• Analyze usage patterns

• Save preferences

• Support marketing analytics

You can disable cookies in your browser settings, but some features may not function correctly.

5. Data Security

We use industry-standard security measures to protect your information, including:

• Encrypted connections (HTTPS)

• Firewalls

• Secure access controls

• Regular system audits

While no system is 100% secure, we work diligently to safeguard your data.

6. Data Retention

We retain information as long as:

• Your account remains active

• Required to deliver services

• Needed for legal, financial, or reporting obligations

You may request deletion of your data at any time (see Section 8).

7. Children’s Privacy

Our Services are not intended for children under 13.
We do not knowingly collect information from children.
If we learn that a child has provided personal data, we will delete it.

8. Your Rights

Depending on your location, you may have rights to:

• Access the information we store

• Request correction of errors

• Request deletion of your data

• Export your data

• Withdraw consent to marketing emails

• Limit how we use your information

To make a request, contact us at:
📧 support@newskillsonline.com

9. Third-Party Links

Our websites may link to:

• External resources

• Partner platforms

• Payment processors

• Social media pages

We are not responsible for the privacy practices of external websites.

10. International Users

If you access our Services outside the United States, note that your information may be stored or processed in the U.S.
We follow standard compliance practices and strive to meet international privacy expectations.

11. Changes to This Privacy Policy

We may update this policy to reflect:

• Legal requirements

• Product changes

• Improvements to user experience

Updates will be posted with a revised “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, contact us:

New Skills Online LLC
📧 Email: support@newskillsonline.com
🌐 Website: www.newskillsonline.com